Legal notice

LEGAL NOTICE

Last Updated: September 25, 2026

This Legal Notice provides general information concerning the operation and use of the Zuno online store. It establishes important conditions relating to website access, intellectual property, product information, external services, customer responsibilities, and other legal matters associated with the website.

This notice should be read together with the Zuno Terms of Service, Privacy Policy, Refund Policy, Return and Exchange Policy, and Shipping Policy.

1. Website Identification

The Zuno website operates as an online retail platform through which customers may browse products, obtain information, place orders, and access related customer services.

References to “Zuno,” “we,” “us,” and “our” in this Legal Notice refer to the operator of the Zuno online store.

References to “user,” “customer,” “you,” and “your” refer to visitors and customers interacting with the website.

2. Purpose of the Website

The Zuno website is intended primarily to provide:

  • Information about products offered for sale;

  • Online purchasing functionality;

  • Order-related information;

  • Customer support resources;

  • Information about shipping, returns, exchanges, and refunds;

  • Promotional and commercial information;

  • Other services related to our e-commerce activities.

Website content may be updated, modified, expanded, or removed as our products and services evolve.

3. Acceptance of Applicable Conditions

Accessing the Zuno website indicates that users agree to use it in accordance with applicable law and the policies governing our services.

Customers who place an order are also subject to the Terms of Service and other policies applicable to their transaction.

If you do not agree with the applicable conditions, you should discontinue use of the website.

4. Accuracy of Website Information

Zuno makes reasonable efforts to maintain accurate and useful information on its website.

However, occasional inaccuracies, typographical errors, outdated information, technical errors, or omissions may occur.

We may correct or update website content when necessary, subject to applicable consumer protection requirements.

5. Product Information

Product pages may contain descriptions, photographs, specifications, measurements, colors, materials, compatibility information, or other characteristics intended to help customers make purchasing decisions.

Minor differences may occur between digital representations and physical products due to factors such as:

  • Screen settings;

  • Lighting;

  • Photography conditions;

  • Manufacturing variations;

  • Packaging changes;

  • Product updates.

Such reasonable variations do not affect any statutory rights concerning products that are materially incorrect, defective, or not as described.

6. Product Availability

Products displayed on the website are subject to availability.

A product appearing online does not guarantee permanent inventory.

Zuno may modify its product selection, discontinue merchandise, introduce new products, or temporarily remove items from sale.

If an accepted purchase cannot be fulfilled, the customer will be provided with an appropriate remedy in accordance with our policies and applicable law.

7. Pricing Information

We aim to display product prices accurately.

Prices, discounts, promotional offers, and shipping charges may change before an order is completed.

If a material pricing error is identified in connection with an order, the situation will be handled according to our Terms of Service and applicable consumer protection requirements.

8. Intellectual Property

The Zuno website and its original materials may contain intellectual property protected under applicable copyright, trademark, design, and other laws.

Protected materials may include:

  • The Zuno name and branding;

  • Logos and visual identifiers;

  • Website layouts;

  • Original written content;

  • Graphics;

  • Illustrations;

  • Photographs;

  • Videos;

  • Promotional materials;

  • Original design elements.

Unless authorized or legally permitted, these materials may not be reproduced, distributed, republished, modified, sold, or commercially exploited.

9. Limited Personal Use

Users may access and view the website for legitimate personal shopping and informational purposes.

Access to the website does not grant ownership of Zuno intellectual property or a general license to commercially exploit its content.

Any permitted use remains subject to applicable intellectual property laws.

10. Third-Party Intellectual Property

Certain names, trademarks, product identifiers, photographs, technologies, or other materials appearing on the website may belong to their respective owners.

References to third-party intellectual property do not transfer ownership to Zuno.

All applicable rights remain with their respective rights holders.

11. Prohibited Website Use

Users must not intentionally use the Zuno website in a manner that is unlawful, fraudulent, abusive, or materially disruptive.

Prohibited conduct may include:

  • Attempting unauthorized access to systems;

  • Introducing malicious software;

  • Circumventing security measures;

  • Conducting fraudulent transactions;

  • Impersonating another individual;

  • Misusing payment procedures;

  • Manipulating promotions;

  • Submitting intentionally false claims;

  • Interfering with website availability;

  • Infringing intellectual property rights.

Zuno may take reasonable measures to protect its website, customers, and legitimate business interests.

12. Website Availability

We aim to keep the Zuno website accessible and functional.

Nevertheless, continuous availability cannot be guaranteed.

Temporary interruptions may occur because of maintenance, software updates, hosting issues, technical failures, security measures, network interruptions, or other circumstances.

Zuno may temporarily restrict access where reasonably necessary to maintain or protect the website.

13. Technical Compatibility

Website functionality may vary depending on the device, browser, software version, internet connection, or settings used by the visitor.

Users are responsible for maintaining equipment and internet access reasonably necessary to use online services.

Where possible, we may make technical improvements to enhance accessibility, performance, and compatibility.

14. External Links

The Zuno website may contain links to websites or services operated by independent third parties.

External websites are governed by their own terms, privacy practices, and security measures.

Zuno does not control independent third-party websites and does not automatically endorse all information, products, or services they provide.

Users should review the applicable terms before interacting with external services.

15. Third-Party Service Providers

Our online store may rely on independent providers to support functions such as:

  • Website hosting;

  • E-commerce infrastructure;

  • Payment processing;

  • Order fulfillment;

  • Shipping;

  • Analytics;

  • Advertising;

  • Fraud prevention;

  • Customer support technology.

These providers may operate under their own legal and privacy terms.

The use of independent service providers does not remove obligations that Zuno cannot lawfully exclude.

16. Payment Services

Payments may be processed by independent payment service providers.

Those providers may apply their own authorization, fraud-prevention, verification, and security procedures.

Zuno does not guarantee that every payment method will be available for every customer, transaction, or location.

17. Shipping and Delivery

Shipping information displayed on the website is governed by the Zuno Shipping Policy.

Delivery estimates are provided for general guidance and may be affected by carrier operations, customs procedures, destination, holidays, weather, and other logistical circumstances.

Mandatory customer rights regarding delivery remain unaffected.

18. Returns, Exchanges, and Refunds

Requests involving returns, exchanges, cancellations, and refunds are handled according to the applicable Zuno policies.

Customers should review:

  • The Refund Policy;

  • The Return and Exchange Policy;

  • The Shipping Policy;

  • The Terms of Service.

These policies do not replace mandatory rights granted by applicable consumer law.

19. Customer Communications

Information provided through customer support is intended to assist with legitimate inquiries relating to Zuno products, orders, policies, and services.

Customers should provide accurate information when contacting us about a transaction.

Where an inquiry concerns a particular purchase, we may request information reasonably necessary to identify the order and assist the customer.

20. Customer Reviews and Contributions

Where Zuno allows reviews, comments, photographs, or other customer submissions, users remain responsible for the content they provide.

Submitted material must not knowingly:

  • Infringe third-party rights;

  • Contain unlawful content;

  • Include fraudulent statements;

  • Contain malicious code;

  • Misrepresent another person;

  • Be submitted for deceptive purposes.

Zuno may moderate or remove content that violates applicable requirements.

21. Privacy and Personal Information

Personal information collected through the Zuno website is handled according to our Privacy Policy.

That policy explains the categories of information that may be collected, how information may be used or disclosed, retention practices, and privacy rights that may apply.

Users are encouraged to review the Privacy Policy before providing personal information.

22. Security

Zuno may implement reasonable technical and organizational measures intended to protect the website and information processed through our services.

However, internet-based systems cannot be guaranteed to be completely secure.

Users should take appropriate precautions, including protecting passwords, devices, accounts, and other credentials.

23. Fraud Prevention

Zuno may use reasonable measures to detect and prevent suspected fraud, unauthorized transactions, payment abuse, false refund claims, or other misuse of our services.

Where legally permitted, suspicious transactions may be reviewed, delayed, declined, or canceled.

Relevant information may also be shared with payment providers, fraud-prevention services, or competent authorities where appropriate and lawful.

24. General Information Disclaimer

General content published on the Zuno website is provided for commercial and informational purposes.

Nothing on the website should automatically be interpreted as professional legal, financial, medical, or other specialized advice unless expressly identified as such.

Customers should obtain appropriate professional advice when their circumstances require it.

25. Limitation of Liability

To the extent permitted by applicable law, Zuno is not responsible for indirect or consequential losses resulting solely from unauthorized website use, independent third-party services, or circumstances outside our reasonable control.

Nothing in this Legal Notice excludes or restricts liability that cannot lawfully be excluded.

Mandatory rights concerning consumer purchases, defective products, delivery, refunds, and other protected matters remain unaffected.

26. Events Beyond Reasonable Control

Certain services may be disrupted by events that cannot reasonably be prevented or controlled.

These may include major transportation interruptions, natural events, governmental measures, customs disruptions, widespread technical outages, carrier interruptions, or similar circumstances.

Where such events affect customer orders, Zuno will take reasonable steps to address the situation in accordance with applicable obligations.

27. Consumer Protection

Nothing in this Legal Notice is intended to waive, restrict, or replace mandatory consumer protection rights.

Depending on the customer's location, applicable law may provide additional rights concerning:

  • Product conformity;

  • Legal guarantees;

  • Cancellation;

  • Withdrawal;

  • Returns;

  • Refunds;

  • Delivery;

  • Defective products;

  • Unfair contractual terms.

Where mandatory legislation conflicts with this Legal Notice, the applicable legal requirement will prevail.

28. Changes to Website Content

Zuno may modify website content, product information, features, or operational procedures when reasonably necessary.

Updates may be made without individual notice unless notification is required by applicable law.

Changes will not retroactively eliminate mandatory rights associated with completed transactions.

29. Changes to This Legal Notice

This Legal Notice may be revised periodically to reflect changes in Zuno's operations, website functionality, business practices, or applicable legal requirements.

The current version will be published on our website with the latest revision date.

Users are encouraged to review this page periodically.

30. Contact

For questions concerning this Legal Notice, the Zuno website, an order, or our policies, please contact the Zuno customer support team through the contact information available on our website.

When your inquiry concerns a specific purchase, please provide the relevant order information so that our team can assist you appropriately.

Zuno
Legal Notice
Last Updated: September 25, 2026